Customer Experience

We’re always interested in talking to coffee fanatics, current baristas, ex-baristas, and wanna-be baristas about a shift in careers. If you can see yourself spending most of your day talking with customers about our product line up and digging into their needs to find the best home setup, then this job is for you.

Key Responsibilities:

  • Promote an excellent experience for customers and fellow employees
  • Answer incoming calls, emails, and chats in a very timely manner
  • Identify consumer personas and track sales lifecycle in CRM
  • Have a clear knowledge of product specifications and functionality
  • Greet customers in the showroom and give demonstrations
  • Keep showroom, kitchen, and personal spaces clean

Requirements:

  • Excellent written and verbal communication
  • Must be positive and approachable
  • Ability to work well with a team
  • Available Saturdays and Thanksgiving through Christmas
  • Flexible with the ability to multi-task in a highly demanding environment

To take the next step, please email [email protected] with a resume and a little about your interest in working at Clive.